Strategic Planning
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- We help ensure technology is there to support your business strategies by focusing on these areas:
- Technology and business alignment.
- Project and business initiative prioritization.
- Technical resource management (who is doing what).
- Business Continuance Planning (sometimes referred to as Disaster Recovery Planning).
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Security
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- We help you protect against security breaches and unauthorized acquisition of your data. Examples include:
- We work with network security experts to ensure your network is not open to the public.
- We lock-down all wireless appliances, employ firewalls and control Internet access through content management.
- We work with compliance auditors, depending on need, ranging from PCI to FDA and HIPAA.
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Capital Planning and Investment
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- We help you make prudent and practical decisions about any or all of the following:
- Acquiring Technology, balancing between capital and operational expenditure.
- Using external hosting services, cloud-based services, or hybrid approaches to manage overall Technology spend.
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Leadership and Management
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- We start with a robust governance model to help your Company standardize on basic components that keep a business running efficiently.
- We use Project Charters and Feasibility Studies before we recommend software and services.
- We provide a consistent set of service goals for Information Technology.
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Technology Acquisition
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- We help you make decisions about Package Software and Software as a Service (SaaS) by:
- Helping you determine your current needs with an eye to the future.
- Helping you develop a formal RFP/RFQ process for application vendor selection.
- Helping you formally vet applications to ensure they will meet or exceed your Company's needs.
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Process Improvement
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- Using agreed-upon metrics, we look to automate where it makes sense and help you prioritize what improvements should be made before others.
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Technology Assessment
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- We audit your Company's current investment in technology, including infrastructure, network, and software applications, to derive a total Company picture as it is at the current time. This helps us with Technology Acquisition, as we work with you to develop the "future" state of the business with better integrated applications and services.
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Performance and Results-Based Management
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- Combining your historical data with industry benchmarks, we help you:
- Create goals-based scorecards to improve operational efficiency for specific departments.
- Employ Business Intelligence and Data warehousing, where applicable, in order to bring business metrics to the forefront to help you make better decisions.
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Architectures
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- We work with your IT management to ensure systems and software are compatible, and we establish an architecture policy to ensure smooth integration of new technology as your business needs grow.
Here, we address:
- Computing environments.
- External Hosting.
- Software as a Service.
- Package Software (such as accounting or inventory optimization packages).
- Cloud-based architectures.
- Internal development platforms.
- Licensing.
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Policy
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- Using industry standards as a basis, we customize policies specific to your Company. Examples include:
- Internet and Infrastructure Appropriate Use Policy (addresses Social Networking).
- Data Security Policy.
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